Last Updated: October 10, 2026
At Franklin Mold Pros, we respect your privacy. This Privacy Policy explains what information we collect when you use our website, how we may use it, and how your information may be shared when you request information or a quote.
Who We Are
Our website is https://franklinmoldpros.com/
Franklin Mold Pros is a marketing and lead-generation website that helps people looking for mold removal services connect with independent mold removal professionals in their area.
We do not personally provide mold removal or remediation services. If you submit a request through our website, your information may be shared with a third-party service provider who may contact you about your project.
Information We Collect
When you contact us or fill out a quote form, we may collect information such as:
- Your name
- Phone number
- Email address
- Street address
- City, state, and ZIP code
- Information about your mold or moisture concerns
- Any other details you choose to provide
We use this information to better understand your request and help connect you with a service provider who may be able to assist.
How We Use Your Information
We may use the information you provide to:
- Respond to your questions or requests
- Understand your mold removal needs
- Connect you with an independent service provider
- Share your request with a contractor who may be interested in helping
- Help facilitate communication about your project
- Send messages related to a request you have made
- Improve our website and services
- Protect the website from spam, fraud, or misuse
If your information is shared with a third-party contractor, that contractor may contact you directly. Their handling of your information may be covered by their own privacy policy.
Lead Referrals
Franklin Mold Pros is a marketing and lead-generation website and does not directly perform mold removal services.
When you request a quote or information, we may send your contact details to an independent mold removal contractor or service provider. They may contact you to learn more about your property, discuss your needs, provide pricing, or determine whether they can take on the project.
Submitting a request does not guarantee that you will receive a quote or that a contractor will accept or complete the work.
If you choose to hire a third-party contractor, your agreement is directly with that contractor. Franklin Mold Pros is not responsible for the contractor’s pricing, work, scheduling, services, or business practices.
SMS Communications
If you choose to receive text messages from us, your phone number may be used to respond to your inquiry or provide information related to your request.
Your information may also be shared with an independent service provider when necessary for them to respond to your project inquiry.
Message frequency may vary, and message and data rates may apply.
You can stop receiving text messages at any time by replying STOP. For assistance, reply HELP.
You do not have to agree to receive SMS messages in order to submit a request or contact us.
Comments
Our website does not currently offer a public commenting feature.
If comments are added in the future, information submitted through a comment form may include the details you enter, along with your IP address and browser information. This information may be used to help prevent spam.
Media
If you upload an image to our website, please avoid including images that contain location information, such as GPS data stored in the image file.
Images published on the website may be visible to other visitors and could potentially be downloaded.
Cookies
Our website may use cookies and similar technologies to help keep the site working properly and understand how visitors use it.
Some cookies may also be used for analytics, advertising, security, or other website features, depending on the services connected to our website.
You can change your browser settings to block or remove cookies. However, doing so may affect how certain parts of the website work.
Third-Party and Embedded Content
Our website may include content or features provided by other websites, such as maps, videos, images, forms, or other embedded services.
When you interact with these features, the third-party service may collect information or use cookies. Their privacy practices are governed by their own privacy policies.
Who We Share Your Information With
We may share your information when it is needed to respond to your request, operate our website, connect you with a service provider, protect the website, or comply with legal requirements.
For example, information submitted through a quote form may be shared with an independent mold removal contractor who may be able to help with your project.
We may also work with third-party companies that provide website hosting, form processing, communications, analytics, advertising, and security services. These companies may process information as needed to provide those services.
We do not sell or rent your personal information.
How Long We Keep Your Information
We may keep information for as long as reasonably necessary to respond to inquiries, manage lead referrals, maintain business records, handle disputes, meet legal obligations, and protect our website and business.
How long we keep information can vary depending on what it is and why it was collected.
Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information. These may include requesting access to, correction of, or deletion of information we have collected.
If you have submitted information through our website and would like to make a privacy request, you can contact us using the contact information provided on our website.
We may need to verify your identity before completing certain requests.
Where Your Information May Be Processed
Information submitted through our website may be handled by third-party services that help us with hosting, forms, communications, analytics, advertising, or website security.
If you submit a mold removal inquiry, your information may also be shared with an independent mold removal contractor so they can contact you about your request.
Keeping Your Information Secure
We take reasonable steps to protect the information submitted through our website. However, no website or internet connection can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, or legal requirements change.
If we make an update, we will revise this page and change the Last Updated date shown at the top.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact Franklin Mold Pros using the contact information available on our website.
Website: https://franklinmoldpros.com/